ONLINE RETURN POLICY |
| You may return merchandise purchased from www.terribletote.com if it meets the guidelines below. |
GUIDELINES |
| You may return merchandise, provided it is in its original condition and meets the criteria below. If you desire to return merchandise, please contact us first by email via our Contact Form. |
30-DAY RETURN PERIOD |
Thirty days from the date merchandise was received, refunds are available on all products ordered from www.terribletote.com, except as set forth below. |
EXCEPTIONS |
The following items are non-returnable:
- Items that are abused
- Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details below.
Damaged, Defective or Incorrect Items
If the original item is opened and is damaged or defective, or if an incorrect item was shipped, you may receive credit for these items. If you return a damaged, defective or incorrect item by mail, you will receive a new replacement item of the same type at no additional cost or shipping fee. You must contact us by email via our Contact Form before you ship a return to us.
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